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Before contacting us about Java applets not working for you, Oracle has changed how Java applets run in browsers. To get Java applets to run, you need to go into the Java control panel and add to the site exception list in the security tab. On Windows, please run the "Configure Java" program from the Windows Start Menu to get the site exception list.
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ATTENTION: Before reporting a technical issue, please use the Compatibility Tester at to make sure that your browser and plugins are up-to-date. Most of the technical issues that are reported to us can be resolved using this tester.
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